Category: Reflective Posts (page 1 of 1)

In week 11, Dr. Kellee Caton told us ecotourism and Transformation as the guest speaker. Dr. Kellen told us that nature has been commoditized, because nature is sold to customers as a tourism commodity so that customers can experience nature, and ecotourism can promote the welfare of wildlife, and ecotourism can create good results for the community among tourism operators, tourists, and the host community, and also improve indigenous recognition. People’s relationship with nature has become more and more abstract. People are less and less appreciative of their existing homes. As a result, the land, the sky, and the sea have been destroyed. The duality of nature and culture shows that human beings are independent of other things, which are composed of different things, civilized things, rather than the wild things of nature. The most important value of ecotourism is to make people re-establish the relationship with nature, make the relationship between people and nature no longer abstract, and arouse the charm of nature to human beings, so as to bring greater benefits to all living things in nature.

In the 10th week, Dr.Courtney Mason spoke to us as a guest speaker about Indigenous people, Parks, and Tourism Policy development. As an international student, I benefited a lot from this collection, because I didn’t know about indigenous people before. After learning, I learned that Canada has really contributed a lot to the protection of indigenous culture. Dr. Courtney tells us about the history of indigenous and their relationship with tourism. I also learned that Banff is the place where I gather indigenous people, and they also have the Indian Days Tourism Festival in Banff, and they also pay a lot of attention to tourism. Banff Indian days are an exchange and celebration of culture, providing opportunities for both economic and political. Indigenous people found many opportunities in the tourism industry, but at the same time, the indigenous culture also promoted the development of the tourism industry and added a different color to the tourism industry in Canada. The government paid attention to the indigenous development, not only to provide support for them but also to the extension of the culture

I want to take a reflective post on the Customer Journey map of Badge# 5. I made an October 10 in Vancouver, a Kirin hotel customer experience, and fill out the form, when the split this eating experience I discovered, originally I didn’t notice there are a lot of details, starting from the pre-service, to the end of follow – up there are many I did not fill in the blank place because I don’t know how to fill out after a lot of places in the customer experience brought many details ignored, but many details are also let I can’t fill in because of the hotel don’t care. The advantage of Kirin Hotel is that the food is delicious, and the cooking technique is very good. However, service attitude and quality are only moderate. Many services cannot be given to us because of the influence of covid-19. Therefore, the experience is not very complete in corona Under the influence of viruses, too many places can’t provide complete services. Restaurants, hotels, and grocery stores have been greatly affected